The Basics
- What is the A&E App?
- Where can I get the A&E App?
- Why do I need to sign In to watch some video content?
- Can I watch videos if my TV provider isn’t currently supported?
- I don't have a TV provider. Can I subscribe directly to A&E?
- My TV provider is not listed. Why not?
Using the App
- What TV providers support the A&E App?
- Where do I get my sign on information?
- Can I watch A&E shows on my mobile device?
- Can I use the A&E App if my TV provider doesn't support it?
- Do I have to sign in to use the A&E App?
- Can I download the videos in the A&E App to watch later?
Signing In
- What Is an A&E Profile?
- How do I delete my user profile?
- My TV provider is not listed when I try to sign in. Why not?
- Where do I get my TV provider information?
- Do I have to sign in to watch some videos?
- Can I sign out?
Shows
Troubleshooting
- Why am I receiving a message that I am 'not authorized' to view videos?
- I'm getting a message that my activation code is invalid. What do I do?
- Why am I getting a notification to turn off my ad blocker?
- When I try to watch a video, the player either is blank or won't play. How do I fix this?
- Can I disable the ads from appearing when watching online?
- Why does my video get blurry or pixelated sometimes?