My TV provider is not listed when I try to sign in. Why not? We are currently working on adding more providers. Please check back frequently to see if your provider has been added. Related articles Where do I get my TV provider information? My TV provider is not listed. Why not? Where can I watch videos on your website? Do I have to be at home? How much does it cost to use the A&E App? When I try to watch a video, the player either is blank or won't play. How do I fix this?