I forgot my username and/or password to to watch videos. What do I do? If you forgot any of your sign in information, please contact your TV provider. Related articles What Is an A&E Profile? I'm having trouble signing in to my TV provider. When I try to sign in, I'm being looped back to sign in again. What should I do? How do I delete my user profile? How do I cancel an A&E Crime Central subscription? I don't have a local TV provider or satellite TV service accessible to me. How can I watch A&E through a streaming TV provider?